THIS PAGE WAS UPDATED ON OCTOBER 30TH, 2024
These terms and conditions outline the rules and regulations for the use of Midas Host's Website, located at https://www.midas.host
By accessing this website we assume you accept these terms and conditions.
Do not continue to use Midas Host if you do not agree to take all of the terms and conditions stated on this page.
By purchasing a service, you agree to everything stated within our Privacy Policy, Refund Policy, and Terms of Service. and you will continue to agree to any future change to the terms of
service even after the original agreement date, you are required to agree to the Terms of Service for each service purchased within our website.
Midas Host will ensure all written information is clear and easy to read and
understand. If any concerns or queries occur, you are to contact support
immediately for clarification. Any users under 13 years of age require a legal
guardian to agree to all terms. Failure to do so, your service being terminated and
your account closed. The legal guardian will be held responsible for all causes the
child may bring. We may, at our absolute discretion, refuse to register any person or
entity as a user. You cannot transfer or assign any rights or obligations you have
under this agreement without prior written consent. Midas Host reserves the right to
update and change its Terms of Service for any reason, without prior notice.
A. All payments are processed through PayPal's gateway currently. Midas Host does not accept other types of payment.
B. Failure to pay for your service on the specified date on your billing page will
result in the suspension of your service for 7 days before your service is
terminated with all data being deleted. If payment is made on a terminated
service it will not be activated automatically, you must create a support ticket
either asking for a refund of the payment or re-activation of the service.
Check Refund page for more information: CLICK HERE
A. Midas Host will keep the user's information private at all times. All staff
members are required to sign an NDA (Non-Disclosure Agreement) to protect the privacy of use information.
B. If a user shares their account information, Midas Host is not held responsible
for any future occurrences regarding the user's account. The client/user is held
responsible for the security of their accounts but is not limited to any panel
under the Midas Host domain.
C. The client is responsible for protecting their account either with a strong
password or by enabling 2FA (Two-Factor Authentication).
D. Midas Host owns all information within its platform. We keep all accounts
saved for legal reasons only, and we do not sell or share information from any
user's account. Midas Host can, however, close the user's account after 6
months of no use.
A. Creating a chargeback will result in your account automatically getting closed
and your services being terminated, with all data being deleted. All information
will be sent to PayPal for evidence against the client's actions.
B. To prevent a chargeback, open a ticket beforehand to talk to a Midas Host
staff member and see if you are eligible for a refund.
A. Credits will be added to your account and are not refundable.
B. They can only be used within the Midas Host store/website, trying to exploit the
credits in any way will get them all removed from the
user's account.
C. The client is responsible for protecting their account either with a strong
password or by enabling 2FA (Two-Factor Authentication).
D. Midas Host can transfer credits to another client upon request Of the original
user within a ticket.
Midas Host may suspend and/or terminate your service if you do any of the following:
├─ Intentional overloading of a machine.
├─ Use copyrighted content.
├─ Using exploits to obtain more memory.
├─ Overloading CPU, RAM, etc..
├─ Attempt to intentionally overload storage.
└─ Abusing our billing system in any way
A. By using our VPS service you understand you cannot use It to DDoS or attack
another client or device in or of Midas Host this same statement is also
included in our dedicated lineup, if in the suspension that you are your server
will be suspended and you are required to contact us to clarify your situation if
As a result, you are your service will be terminated and still follow our refund
policy.
B. Midas Host is responsible for keeping your service accessible via the panel &
SFTP unless there is an unnatural cause, for which reason our team notifies
clients and will fix it within 24 hours once reported.
A. Midas Host is not affiliated with Mojang or claims to own any part of Minecraft as a game.
B. Midas Host is not responsible if the client deletes server they have created.
C. Midas Host only provides the service to run the server for the user,
and breaking Minecraft's terms of service will also result in your service getting terminated with Midas Host.
D. Midas Host will not take fault for any malicious file installed into the service and can deny support at our discretion.
E. Midas Host does not provide support for the following:
├─ Plugins, mods, or other forms of game modification.
├─ Map, Datapack, or other forms of server implementation.
├─ Any In-game activity or experience such as but not limited to command blocks, players hacking, etc...
├─ Setting up a domain for your Minecraft server.
├─ Server startup and connection issues.
├─ Modpack and Version crashes from the Game panel.
└─ All addon specific setups which include (Bungeecord, Geyser, and Plugin Support)
F. Midas Host is not responsible for any world corruption or file corruption of any sort.
Midas Host will not be held responsible for leaked or nulled jars used in
your service. Midas Host support will not:
(Configure Plugins, Modify Mods, Complete a Server Setup, and Assist in any detrimental measures against another service)
Midas Host does not have any association with Discord. If any of Discords Terms Of Service is broken
within our services files may be terminated and the user's account may be closed.
A. Midas Host provides a certain amount of backups per product that can be found on the services page.
B. Midas Host takes backups of
all user's files once a day for safety and to prevent any future file loss.
These are not available for clients' use and are only a safety measure.
C. No staff member at Midas Host has access to the files other than Midas Host's management team.
D. Midas Host is not responsible for the loss of files if the user did not create a backup.
E. Midas Host is not held responsible for the corruption of a backup file,
as if any errors do occur we will announce a fault in the system beforehand.
A. Midas Host does provide support through our Discord platform, however, all
rules and regulations provided on Discord must be followed.
Violation of either Midas Host's Discord server rules or Discord's Terms
of Service may result in restricted access to Midas Host's Discord
support scheme.
Should violations continue within Billing tickets, then
the client's account may be suspended or terminated.
B. All Discord tickets are exclusive to you and Midas Host's support team. Transcripts
for a ticket can be requested by the ticket author
and will be provided after the
ticket is closed. Any users added to the ticket are not eligible to request or
receive a transcript.
C. Midas Host will not provide support on Discord for:
├─ Services not hosted with Midas Host.
├─ Commotion between users on any of our platforms. (Unless rules or terms are violated).
├─ Servers being botted or griefed.
├─ Common errors with the service. (Like: Geyser setups/issues.)
└─ Requests altering a client's billing such as but not limited to service
cancellations/transfers, refunds, etc...
D. Midas Host staff can be identified by the yellow role called "Staff"
Role ID: (1178729451920560239). Any other role is to not be considered a staff member
and Midas Host is not responsible for any information provided by them.
E. Discord tickets are automatically closed when a client hasn't responded in over
24-hours.
A staff member may close the ticket prematurely should the ticket
be identified as resolved.
A. All questions or statements are logged and saved for the client and Midas Host staff.
No information will be leaked or provided outside Midas Host other than for legal reasons such as a chargeback.
B. Responses may take up to 24 hours depending on the product or skill level
required from a staff member as Ion as the team member is online.
C. Midas Host will provide support or services from the website; however, Midas Host will not provide support for the following within our billing tickets:
├─ Services that are not from Midas Host.
├─ Commotion between users on any of our platforms. (Unless rules or terms are violated).
├─ Servers being botted or griefed.
├─ Common errors with the service. (Like: Geyser setups/issues.)
└─ Any information within a billing ticket is solely between Midas Host staff and the client.
A. Midas Host is responsible for keeping your service accessible via the panel &
SFTP unless there is an unnatural cause,
for which reason our team notifies
clients and will fix it within 24 hours once reported. If the timeframe is exceeded,
the client of the affected service is open to compensation at the discretion of
Midas Host in the form of Midas Host credit(s).
B. Midas Host ensures the following services always available, with exception for
unexpected or planned downtime:
├─ Console Output
├─ Schedules
├─ Users
├─ Settings
└─ File Manager
C. Midas Host cannot be held responsible for issues with the following:
├─ Backups
├─ Version Changer
├─ Subdomains
├─ Databases
└─ Audit Logs
D. Any user you add to the panel Midas Host is not held responsible for anything
they do (Delete files, Modify Files, Add Files)
are required to follow our
terms of service and if broken, can result in your service being terminated.
E. Whilst Midas Host provides full-service transfers from alternate providers,
we provide no guarantees that service transfers are free from corruption or missing files.
F. Midas Host can request a payment of a set amount if a client requests to change the server location to a different one.
A. Midas Host is not responsible if a client deletes their MySQL databases on any Of our platforms.
B. All databases created under Midas Host are limited to 2GB in capacity,
reaching it can result in the database being corrupted.
C. Using Midas Host's databases in any harmful or malicious manner will result in
full termination of the database.
A. All content or assets displayed on the website are owned with all rights
reversed to Midas Host and you are allowed to use
Midas Host's assets freely
with exceptions where there is malicious intent or copyright infringement.
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