Midas Host's Refund Policy

General

All payments made are eligible for a refund within 48 hours of the original payment date; however, you can contact Midas Host within 7 days of the original payment through our billing portal to get a refund in the form of credits directly to your Midas Host account. All payments follow the 48-hour refund policy despite the billing cycle for the service however, Dedicated Machines are final purchases. Midas Host will not negotiate any different form of money return. Opening a ticket or contacting us will be denied.

All refunds are sent to the original sender and will only happen if there is an invoice ID linked to the payment gateway.

⚠️ IMPORTANT NOTE:
You will not be refunded in the case you exceed the 48-hour refund policy, for the following:
├─ You did not want to purchase the product
└─ Your service was terminated for breaking our terms of service

Refunds and Disputes

In fact, like all other companies, we could add many unnecessary procedures and conditions here. But we want all our customers who prefer Midas Host to be extremely satisfied and happy. If you have any problem with your server, you can get a refund within 7 DAYS without any reason.

You can only get a refund within the first 7 days of the "first order" date. It is not valid for the first 2 days of the following (recurring) months and is non-refundable.

How to get a refund?

By contacting us via email or Discord ticket, tell our technical support team that you would like to receive a refund. Your server will then be "permanently and irreversibly" deleted, and some fees may apply for usage days of the service. Refunds may take several days, depending on your bank.